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Annoying background whine - how to start fault-finding?
 
 
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Author Annoying background whine - how to start fault-finding?
Electronic Battle
Wiggling with Experience


Joined: 27 Mar 2009
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PostPosted: Sun Oct 23, 2011 1:45 pm    Post subject: Annoying background whine - how to start fault-finding? Reply with quote Add User to Ignore List

Hello

Summary - please have a listen to this MP3 (it's only 93kB in size; see bottom of this post) and tell me if the background whine is typical when you connect an ordinary PC to a set of outboard analogue equipment via a USB audio/MIDI interface.

Detail:
I've got a dual-core PC running Windows 7. Connected to it via USB is an Alesis iO|2; inputs to that iO|2 are unbalanced from my mixer, whose inputs are various analogue non-MIDI synthesisers etc. all running off power sockets on the same mains ring.

I'm using Ableton Live - when I record the audio from the mixer (something I have hardly ever done before) I can hear an irritating background whine. It sounds like a tone from a switched-mode PSU so I went round the room and unplugged everything one at a time, first the audio leads from the instrument to the mixer, and then the mains lead which powered each instrument. I couldn't get rid of the tone.

There is a stack of fault-finding I can work through in the usual plodding and tedious manner, but if someone with more experience says "I recognise that - your problem is the [PC/audio interface/other] having [earth loops/ground noise/PC noise] - get yourself an [optically coupled interface/balanced line input mixer]" or some such, it would cut down my work and speed the problem solving up no end.

Thoughts welcome!

http://www.nitrogen.myzen.co.uk/whine.mp3

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Babaluma
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PostPosted: Sun Oct 23, 2011 2:57 pm    Post subject: Reply with quote Add User to Ignore List

no that's not normal at all. there is a problem. maybe grounding issues?
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Electronic Battle
Wiggling with Experience


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PostPosted: Sun Oct 23, 2011 3:40 pm    Post subject: Reply with quote Add User to Ignore List

Babaluma wrote:
maybe grounding issues?


Yes, I think so, but it's knowing where to go next. I've tried identifying if there's a ground-noise contribution from the analogue (outboard) stuff, to no avail, and I don't know where to begin with earthing bits of the PC. For example, the USB has an earthed shield (measured it between the USB connector shroud and the mains earth with a multimeter - a couple of ohms), but that earth does not extend on to the varioous inputs on the iO|2. So for example, the 1/4" sockets on the iO|2 have a resistance of several hundred k between their sleeve and the mains earth, whereas of course the outboard kit (Korg MS-10 etc.) has the 1/4" sleeve at the same potential as the chassis which is the same as earth.

I'll try earthing the 1/4" sockets on the iO|2 internally to the USB connector ... watch out for smoke

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Just me
Has enough VCA's


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PostPosted: Sun Oct 23, 2011 3:56 pm    Post subject: Reply with quote Add User to Ignore List

Read the potential between the grounds with an AC voltmeter. That will show where the trouble is. Usually.
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jonah
searching for "switch nipples"


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PostPosted: Mon Oct 24, 2011 9:17 pm    Post subject: Reply with quote Add User to Ignore List

Pretty sure that's radio/cell phone noise. If you crank up the volume there should be a pulse to it. There's a video on YouTube of someone putting their cellphone in an anti-static bag to stop it. Pretty crazy. In my situation there wasn't anything in the immediate vicinity causing the problem that I could change and I wasn't going to line my walls with anti static material! I tried a lot, but only a power conditioner fixed it. I'm sure other brands work, but I tried a Furman rack and strip and each worked.
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Just me
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PostPosted: Mon Oct 24, 2011 10:31 pm    Post subject: Reply with quote Add User to Ignore List

Just listened to it with headphones. That sounds like driver issues in the PC. I've never heard a ground fault sound like that.
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Zenn
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PostPosted: Tue Oct 25, 2011 5:26 am    Post subject: Reply with quote Add User to Ignore List

My theory is: this is the switching power supply. The ultra-high harmonics caused by the square waves the power supply generates interfere with other stuff going on in the computer which somehow leaks into your audio. The only solution is an external audio IO which has its own power supply.
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Electronic Battle
Wiggling with Experience


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PostPosted: Tue Oct 25, 2011 10:59 am    Post subject: Reply with quote Add User to Ignore List

Quote:
That sounds like driver issues in the PC. I've never heard a ground fault sound like that


and

Quote:
switching power supply


I think so too. GSM/other sources - good suggestion but I am confident that it's not GSM radio interference - the whine is a constant tone and as we know, GSM is not a constant envelope modulation scheme. There's no "di di-di-dt di-di-dit"!

I don't think it is external RFI leaking in and I wasn't able to see any significant ground currents or potential differences (although I am yet to look with my oscilloscope). Various earthing experiments made no difference. I will try different drivers and different audio sources - maybe something that is battery powered would provide evidence.

I'll try some driver/PC experiments, and I'll see what happens. I'll let you know what I discover and again, thanks for all of these ideas and suggestions.

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baboo
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PostPosted: Wed Oct 26, 2011 12:59 pm    Post subject: Reply with quote Add User to Ignore List

Ok, I'll hijack the thread a little..
I have a similar problem-
My new audio I/O is powered with an USB bus from my laptop. When I'm sending it audio directly from my modular there is annoying hiss( more like little random clicks with varying pitch). when I send output from other devices eg. jealous heart there's no hiss. But when I record samples from modular to my MPC there is no hiss. So I'm pretty sure it's a grounding issue.
But how do I aproach grounding a
USB-powered interface??? is it even possible? would a headphone preamp module or something like malekko output help?
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Electronic Battle
Wiggling with Experience


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PostPosted: Wed Oct 26, 2011 3:39 pm    Post subject: Reply with quote Add User to Ignore List

I have made some progress - I think the problem is me!

I am uncertain as to how operate my mixer! I think I ended up with a low level signal feed and lots of mixer gain; the result was poor SNR and hence the background "whine" seemed to be at a much greater level.

I have made a few adjustments and will try again. I might need help on working my mixer next - an old secondhand 1980s vintage 8 into 2 with confusing send/returns!

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Zenn
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PostPosted: Thu Oct 27, 2011 7:38 am    Post subject: Reply with quote Add User to Ignore List

baboo wrote:
Ok, I'll hijack the thread a little..
I have a similar problem-
My new audio I/O is powered with an USB bus from my laptop. When I'm sending it audio directly from my modular there is annoying hiss( more like little random clicks with varying pitch). when I send output from other devices eg. jealous heart there's no hiss. But when I record samples from modular to my MPC there is no hiss. So I'm pretty sure it's a grounding issue.
But how do I aproach grounding a
USB-powered interface??? is it even possible? would a headphone preamp module or something like malekko output help?


Does the hiss disappear when you unplug your power adapter (and assuming your laptop still runs on its battery hihi )? If yes, you're screwed by the switching power supply issue.
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satindas
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PostPosted: Sat Oct 29, 2011 4:23 pm    Post subject: Reply with quote Add User to Ignore List

@ Baboo
I' pretty certain that this IS an earthing problem. I had an identical noise problem with my laptop. When connected to my TC Electronics interface I had exactly the same noise. I've also encountered this noise many times in my work ... conference audio... The solution is to replace the laptop psu with a "universal", double insulated Power supply. These do not have an earth connection. This solves the problem every time so Baboo get yourself a new, double insulated psu or run of the battery.
@EB
Not sure how you could solve this issue with a PC and it seems strange that it's there in the first place. Your low signal level and high input gain won't help things but even at full whack that noise shouldn't be there. I think this is actually a digital ground problem but have read of this http://www.soundonsound.com/sos/nov04/articles/computerproblems.htm

Hope that all helps

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Electronic Battle
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PostPosted: Sat Oct 29, 2011 4:33 pm    Post subject: Reply with quote Add User to Ignore List

Quote:
even at full whack that noise shouldn't be there. I think this is actually a digital ground problem


@satindas: thanks very much for that link and your thoughts. I haven't had the interface for long; I just assumed the background noise was acceptable given that the audio input levels should be much higher. However, now that I know something's wrong, it'll spur me on to read the SOS article.

Thanks for your help.

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baboo
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PostPosted: Sun Oct 30, 2011 2:04 pm    Post subject: Reply with quote Add User to Ignore List

Thanks guys, It is exactly as you said, the hiss disappears once I unplug laptop's PSU. I'll look around for a "universal" double shielded PSU and in the meantime I'll run on battery
It's motherfucking bacon yo

thanks a lot for your help!!! we're not worthy
I was a little scared about the hiss, but now it's ok! thumbs up
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utom
Learning to Wiggle


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PostPosted: Sun Nov 13, 2011 8:04 am    Post subject: Reply with quote Add User to Ignore List

I had the same hiss on my laptop, both when connecting the modular directly to line in and when connecting to USB via an external audio I/O unit. Pulling the powercord and going to battery power didn't help, however pulling an USB cable with an external hard drive and a printer did!
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