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help with alesis i/o dock firmware update
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Author help with alesis i/o dock firmware update
Nelson Baboon
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Joined: 28 Nov 2009
Last Visit: 07 Feb 2012

Posts: 4254

PostPosted: Tue Dec 13, 2011 10:28 am    Post subject: Reply with quote Add User to Ignore List

thetwlo wrote:
Nelson Baboon wrote:
Although, since I can go into general settings and see the version, doesn't that mean that it's connected?


I think so, easiest way to tell if it's inserted, is the built-in ipad speaker will turn off.
good luck! I emailed them over a month ago about an issue never heard back, nice! Sadly, this is the only option I know of.


Well, as I recall, the main outputs were working before I did this, which should mean that it was inserted. But who knows? I'll try again.

I found lots of comments online about how Alesis essentially has no support whatsoever.

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Nelson Baboon
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Joined: 28 Nov 2009
Last Visit: 07 Feb 2012

Posts: 4254

PostPosted: Tue Dec 13, 2011 8:58 pm    Post subject: Reply with quote Add User to Ignore List

I just can't get this stupid file to open. I tried downloading it again, I tried connecting the usb to a hub. The only usb port on the iodock is the usb/midi port, so they must mean that one. I cannot find reference in my searches online to anyone having this issue, and Alesis apparently does not respond to support requests.

Before I return this - is there anyone who can help me interpret the error log? I assume that there is a hint in there as to what is causing the crash.

Well, I suppose I can just include it here:
Process: Alesis iODock Updater [2428]
Path: /Users/USER/Desktop/*/Alesis iODock Updater.app/Contents/MacOS/Alesis iODock Updater
Identifier: com.akaitech.Alesis-iODock-Updater
Version: 1.0 (1.0)
Code Type: X86-64 (Native)
Parent Process: launchd [281]

Date/Time: 2011-12-13 17:56:11.460 -0800
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9

Interval Since Last Report: 1119660 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 4 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID: 1CA46BD8-B5BC-4755-BE0C-0BE35B79ECA6

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
objc[2428]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff8fe7d07b CFRelease + 27
1 com.akaitech.Alesis-iODock-Updater 0x00000001000036c0 ListInterfaces() + 761
2 com.apple.CoreFoundation 0x00007fff8ff0f2e1 -[NSObject performSelector:] + 49
3 com.apple.CoreFoundation 0x00007fff8ff0f262 -[NSSet makeObjectsPerformSelector:] + 274
4 com.apple.AppKit 0x00007fff8a048f9b -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
5 com.apple.AppKit 0x00007fff8a03f52f loadNib + 322
6 com.apple.AppKit 0x00007fff8a03ea28 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
7 com.apple.AppKit 0x00007fff8a03e943 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
8 com.apple.AppKit 0x00007fff8a03e886 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
9 com.apple.AppKit 0x00007fff8a2b2637 NSApplicationMain + 398
10 com.akaitech.Alesis-iODock-Updater 0x000000010000150c start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8cfe67e6 kevent + 10
1 libdispatch.dylib 0x00007fff9163e5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9163d14e _dispatch_mgr_thread + 54

Thread 2:
0 libsystem_kernel.dylib 0x00007fff8cfe6192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8e0f9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8e0fab85 start_wqthread + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8cfe6192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8e0f9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8e0fab85 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8cfe6192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8e0f9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8e0fab85 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff8cfe467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cfe3d71 mach_msg + 73
2 com.apple.audio.midi.CoreMIDI 0x000000010003a5be XServerMachPort::ReceiveMessage(int&, void*, int&) + 96
3 com.apple.audio.midi.CoreMIDI 0x000000010005b653 MIDIProcess::RunMIDIInThread() + 207
4 com.apple.audio.midi.CoreMIDI 0x000000010003b96a XThread::RunHelper(void*) + 10
5 com.apple.audio.midi.CoreMIDI 0x000000010003b396 CAPThread::Entry(CAPThread*) + 98
6 libsystem_c.dylib 0x00007fff8e0f78bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff8e0fab75 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000100841670 rbx: 0x00000000ffffffce rcx: 0x0000000100841668 rdx: 0x00000000a1a1a1a1
rdi: 0x0000000000000000 rsi: 0x00000001000a8200 rbp: 0x00007fff5fbff6d0 rsp: 0x00007fff5fbff690
r8: 0x0000000000000006 r9: 0x0000000105117c20 r10: 0x00000000b18ff67a r11: 0x0000000060f34377
r12: 0x000000000013e0e6 r13: 0x000000000000001a r14: 0x00007fff79655390 r15: 0x000000010007f038
rip: 0x00007fff8fe7d07b rfl: 0x0000000000000246 cr2: 0x00000001002fe000
Logical CPU: 6

Binary Images:
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  0x10029a000 - 0x1002a7ff7 +com.rogueamoeba.audio_hijack_server.hermes (4.1.0 - 4.1.0) <5A72A90F-2861-0D77-4E57-C9A4826AC7BE> /usr/local/hermes/modules/Instant Hijack Server.hermesmodule/Contents/MacOS/Instant Hijack Server
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0x7fff88662000 - 0x7fff88c46fff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vecLib.framework/Versions/A/libBLAS.dylib
0x7fff88c47000 - 0x7fff88c59ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
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0x7fff88d3b000 - 0x7fff88e3dff7 libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <D46F371D-6422-31B7-BCE0-D80713069E0E> /usr/lib/libxml2.2.dylib
0x7fff88f19000 - 0x7fff88f2efff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff88f42000 - 0x7fff88f45fff libCoreVMClient.dylib (??? - ???) <E034C772-4263-3F48-B083-25A758DD6228> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCo reVMClient.dylib
0x7fff88f46000 - 0x7fff891b9fff com.apple.CoreImage (7.82 - 1.0.1) <282801B6-5D80-3E2C-88A4-00FE29906D5A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ CoreImage.framework/Versions/A/CoreImage
0x7fff891c8000 - 0x7fff89262ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framework s/SearchKit.framework/Versions/A/SearchKit
0x7fff8927c000 - 0x7fff892a9fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <095FDD3C-3961-3865-A59B-A5B0A4B8B923> /usr/lib/libSystem.B.dylib
0x7fff89310000 - 0x7fff893f4def libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <C5F2392D-B481-3A9D-91BE-3D039FFF4DEC> /usr/lib/libobjc.A.dylib
0x7fff893f5000 - 0x7fff89450ff7 com.apple.HIServices (1.10 - ???) <BAB8B422-7047-3D2D-8E0A-13FCF153E4E7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/HIServices.framework/Versions/A/HIServices
0x7fff89470000 - 0x7fff89482ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff8970a000 - 0x7fff8971eff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff89e56000 - 0x7fff89ec4fff com.apple.CoreSymbolication (2.1 - 66) <E1582596-4157-3535-BF1F-3BAE92A0B09F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions  /A/CoreSymbolication
0x7fff89ec8000 - 0x7fff89f0aff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
  0x7fff89f1a000 - 0x7fff89f1eff7 com.apple.CommonPanels (1.2.5 - 94) <0BB2C436-C9D5-380B-86B5-E355A7711259> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Comm onPanels.framework/Versions/A/CommonPanels
0x7fff89fb9000 - 0x7fff89fc2ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
  0x7fff89fc3000 - 0x7fff8a02dfff com.apple.framework.IOKit (2.0 - ???) <87D55F1D-CDB5-3D13-A5F9-98EA4E22F8EE> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
  0x7fff8a02e000 - 0x7fff8ac2fff7 com.apple.AppKit (6.7.2 - 1138.23) <5CD2C850-4F52-3BA2-BA11-3107DFD2D23C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
  0x7fff8ac96000 - 0x7fff8ac9dfff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
  0x7fff8b03d000 - 0x7fff8b063ff7 com.apple.framework.familycontrols (3.0 - 300) <41A6DFC2-EAF5-390A-83A1-C8832528705C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/ FamilyControls
0x7fff8b064000 - 0x7fff8b06ffff com.apple.CommonAuth (2.1 - 2.0) <BFDD0A8D-4BEA-39EC-98B3-2E083D7B1ABD> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/Comm onAuth
0x7fff8b078000 - 0x7fff8b0cffff libTIFF.dylib (??? - ???) <FF0D9A24-6956-3F03-81EA-3EEAD22C9DB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8b0d7000 - 0x7fff8b1efff7 com.apple.DesktopServices (1.6.1 - 1.6.1) <4418EAA6-7163-3A77-ABD3-F8289796C81A> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versio ns/A/DesktopServicesPriv
0x7fff8b1f0000 - 0x7fff8b2b7ff7 com.apple.ColorSync (4.7.0 - 4.7.0) <F325A9D7-7203-36B7-8C1C-B6A4D5CC73A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/ColorSync.framework/Versions/A/ColorSync
0x7fff8b2c6000 - 0x7fff8b2cafff libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
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0x7fff8bd4e000 - 0x7fff8bd4efff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vecLib.framework/Versions/A/vecLib
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0x7fff8d63b000 - 0x7fff8d913ff7 com.apple.security (7.0 - 55010) <93713FF4-FE86-3B4C-8150-5FCC7F3320C8> /System/Library/Frameworks/Security.framework/Versions/A/Security
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  0x7fff8d977000 - 0x7fff8d977fff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Ap plicationServices
0x7fff8db02000 - 0x7fff8dba6fef com.apple.ink.framework (1.3.2 - 110) <F69DBD44-FEC8-3C14-8131-CC0245DBBD42> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink. framework/Versions/A/Ink
0x7fff8dba7000 - 0x7fff8dbd7ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framework s/DictionaryServices.framework/Versions/A/DictionaryServices
0x7fff8dbd8000 - 0x7fff8dc77fff com.apple.LaunchServices (480.21 - 480.21) <6BFADEA9-5BC1-3B53-A013-488EB7F1AB57> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framework s/LaunchServices.framework/Versions/A/LaunchServices
0x7fff8dc78000 - 0x7fff8dc7cfff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
  0x7fff8dc7d000 - 0x7fff8dfa1fff com.apple.HIToolbox (1.8 - ???) <A3BE7C59-52E6-3A7F-9B30-24B7DD3E95F2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HITo olbox.framework/Versions/A/HIToolbox
0x7fff8dfa4000 - 0x7fff8dff6ff7 libGLU.dylib (??? - ???) <3C9153A0-8499-3DC0-AAA4-9FA6E488BE13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL U.dylib
0x7fff8dff7000 - 0x7fff8e099ff7 com.apple.securityfoundation (5.0 - 55005) <0D59908C-A61B-389E-AF37-741ACBBA6A94> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/Sec urityFoundation
0x7fff8e09a000 - 0x7fff8e0a8fff com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8e0a9000 - 0x7fff8e186fef libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <FF69F06E-0904-3C08-A5EF-536FAFFFDC22> /usr/lib/system/libsystem_c.dylib
  0x7fff8e187000 - 0x7fff8e1c1fff com.apple.DebugSymbols (2.1 - 85) <AEF473A5-25BF-3FB7-9A07-320D9CB85959> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/De bugSymbols
0x7fff8e1c2000 - 0x7fff8e1cdff7 com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <7ADAAF5B-1D78-32F2-9FFF-D2E3FBB41C2B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Spee chRecognition.framework/Versions/A/SpeechRecognition
0x7fff8e1ce000 - 0x7fff8e1dbfff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <931F40EB-CA75-3A90-AC97-4DB8E210BC76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8e1dc000 - 0x7fff8e2e8fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
  0x7fff8ea2a000 - 0x7fff8eb0bfff com.apple.CoreServices.OSServices (478.29 - 478.29) <B487110E-C942-33A8-A494-3BDEDB88B1CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framework s/OSServices.framework/Versions/A/OSServices
0x7fff8eb0c000 - 0x7fff8eb57ff7 com.apple.SystemConfiguration (1.11.1 - 1.11) <F832FE21-5509-37C6-B1F1-48928F31BE45> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/Sy stemConfiguration
0x7fff8eb68000 - 0x7fff8ed82fef com.apple.CoreData (104 - 358.12) <33B1FA75-7970-3751-9DCC-FF809D3E1FA2> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
  0x7fff8ed83000 - 0x7fff8ed8aff7 com.apple.CommerceCore (1.0 - 17) <AA783B87-48D4-3CA6-8FF6-0316396022F4> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Fra meworks/CommerceCore.framework/Versions/A/CommerceCore
0x7fff8ed8b000 - 0x7fff8ed8bfff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
  0x7fff8edfc000 - 0x7fff8edfefff libquarantine.dylib (36.0.0 - compatibility 1.0.0) <4C3BFBC7-E592-3939-B376-1C2E2D7C5389> /usr/lib/system/libquarantine.dylib
  0x7fff8ee7d000 - 0x7fff8eeb8ff7 libsystem_info.dylib (??? - ???) <9C8C2DCB-96DB-3471-9DCE-ADCC26BE2DD4> /usr/lib/system/libsystem_info.dylib
  0x7fff8eeca000 - 0x7fff8eecbfff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <718A135F-6349-354A-85D5-430B128EFD57> /usr/lib/system/libdnsinfo.dylib
  0x7fff8eecc000 - 0x7fff8eed4fff libsystem_dnssd.dylib (??? - ???) <7749128E-D0C5-3832-861C-BC9913F774FA> /usr/lib/system/libsystem_dnssd.dylib
  0x7fff8eefe000 - 0x7fff8ef15fff com.apple.MultitouchSupport.framework (220.62.1 - 220.62.1) <F21C79C0-4B5A-3645-81A6-74F8EFA900CE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions  /A/MultitouchSupport
0x7fff8ef16000 - 0x7fff8ef55fff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framework s/AE.framework/Versions/A/AE
0x7fff8ef56000 - 0x7fff8ef61ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff8ef62000 - 0x7fff8efe5fef com.apple.Metadata (10.7.0 - 627.20) <E00156B0-663A-35EF-A307-A2CEB00F1845> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framework s/Metadata.framework/Versions/A/Metadata
0x7fff8f012000 - 0x7fff8f0f0fff com.apple.ImageIO.framework (3.1.1 - 3.1.1) <13E549F8-5BD6-3BAE-8C33-1D0BD269C081> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8f0f1000 - 0x7fff8f131ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <B7173CA4-CE16-3BAB-8D83-185FCEFA15F5> /usr/lib/libcups.2.dylib
0x7fff8f551000 - 0x7fff8f570fff libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <33263568-E6F3-359C-A4FA-66AD1300F7D4> /usr/lib/libresolv.9.dylib
0x7fff8f571000 - 0x7fff8f588fff com.apple.CFOpenDirectory (10.7 - 144) <9709423E-8484-3B26-AAE8-EF58D1B8FB3F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Framewor ks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x7fff8f5d1000 - 0x7fff8f635fff com.apple.Symbolication (1.2 - 83.1) <0C6F8907-6829-3409-99AC-ACC62923DE98> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/S ymbolication
0x7fff8f636000 - 0x7fff8f63dfff com.apple.NetFS (4.0 - 4.0) <B9F41443-679A-31AD-B0EB-36557DAF782B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
  0x7fff8f63e000 - 0x7fff8f63efff com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
  0x7fff8f815000 - 0x7fff8f815fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServi ces
0x7fff8f816000 - 0x7fff8f849ff7 com.apple.GSS (2.1 - 2.0) <9A2C9736-DA10-367A-B376-2C7A584E6C7A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
  0x7fff8fba3000 - 0x7fff8fbc0fff libPng.dylib (??? - ???) <3C70A94C-9442-3E11-AF51-C1B0EF81680E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8fbc1000 - 0x7fff8fbeafff com.apple.CoreServicesInternal (113.8 - 113.8) <C1A3CF1B-BC45-3FC6-82B3-1511EBBA9D51> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versi ons/A/CoreServicesInternal
0x7fff8fdf8000 - 0x7fff8fe73ff7 com.apple.print.framework.PrintCore (7.1 - 366.1) <3F140DEB-9F87-3672-97CC-F983752581AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/PrintCore.framework/Versions/A/PrintCore
0x7fff8fe74000 - 0x7fff90048fff com.apple.CoreFoundation (6.7.1 - 635.15) <FE4A86C2-3599-3CF8-AD1A-822F1FEA820F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFou ndation
0x7fff90049000 - 0x7fff901affff com.apple.CFNetwork (520.2.5 - 520.2.5) <406712D9-3F0C-3763-B4EB-868D01F1F042> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framework s/CFNetwork.framework/Versions/A/CFNetwork
0x7fff9033b000 - 0x7fff90340fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff90341000 - 0x7fff90343fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versi ons/A/TrustEvaluationAgent
0x7fff90505000 - 0x7fff906a4fff com.apple.QuartzCore (1.7 - 270.0) <E8FC9AA4-A5CB-384B-AD29-7190A1387D3E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
  0x7fff906ef000 - 0x7fff90716fff com.apple.PerformanceAnalysis (1.10 - 10) <2A058167-292E-3C3A-B1F8-49813336E068> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versio ns/A/PerformanceAnalysis
0x7fff909ab000 - 0x7fff909acff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
  0x7fff909ad000 - 0x7fff909aefff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
  0x7fff909be000 - 0x7fff90ac1fff libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <7F60B0FF-4946-3639-89AB-B540D318B249> /usr/lib/libsqlite3.dylib
0x7fff90af4000 - 0x7fff90af5fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff90e18000 - 0x7fff90e1dfff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
  0x7fff90e1e000 - 0x7fff90e7efff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vecLib.framework/Versions/A/libvDSP.dylib
0x7fff90e83000 - 0x7fff90f08ff7 com.apple.Heimdal (2.1 - 2.0) <C92E327E-CB5F-3C9B-92B0-F1680095C8A3> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff90f09000 - 0x7fff90f8dff7 com.apple.ApplicationServices.ATS (317.5.0 - ???) <FE629F2D-6BC0-3A58-9844-D8B9A6808A00> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/ATS.framework/Versions/A/ATS
0x7fff90fbf000 - 0x7fff90fc0fff libsystem_sandbox.dylib (??? - ???) <8D14139B-B671-35F4-9E5A-023B4C523C38> /usr/lib/system/libsystem_sandbox.dylib
  0x7fff9123d000 - 0x7fff912adfff com.apple.datadetectorscore (3.0 - 179.4) <2A822A13-94B3-3A43-8724-98FDF698BB12> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions  /A/DataDetectorsCore
0x7fff91300000 - 0x7fff91439fef com.apple.vImage (5.1 - 5.1) <EB634387-CD15-3246-AC28-5FB368ACCEA2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vImage.framework/Versions/A/vImage
0x7fff9143a000 - 0x7fff91450ff7 com.apple.ImageCapture (7.0 - 7.0) <69E6E2E1-777E-332E-8BCF-4F0611517DD0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Imag eCapture.framework/Versions/A/ImageCapture
0x7fff91635000 - 0x7fff9163aff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
  0x7fff9163b000 - 0x7fff91649fff libdispatch.dylib (187.7.0 - compatibility 1.0.0) <712AAEAC-AD90-37F7-B71F-293FF8AE8723> /usr/lib/system/libdispatch.dylib
  0x7fff9166a000 - 0x7fff9168efff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
  0x7fff9168f000 - 0x7fff916b8fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff917cc000 - 0x7fff917f4ff7 com.apple.CoreVideo (1.7 - 70.1) <98F917B2-FB53-3EA3-B548-7E97B38309A7> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
  0x7fff917f5000 - 0x7fff918faff7 libFontParser.dylib (??? - ???) <B9A53808-C97E-3293-9C33-1EA9D4E83EC8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff918fb000 - 0x7fff9193cfff com.apple.QD (3.12 - ???) <4F3C5629-97C7-3E55-AF3C-ACC524929DA2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/QD.framework/Versions/A/QD
0x7fff9193d000 - 0x7fff9193dfff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
  0x7fff9197d000 - 0x7fff91c96ff7 com.apple.Foundation (6.7.1 - 833.20) <D922F590-FDA6-3D89-A271-FD35E2290624> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
  0x7fff91c97000 - 0x7fff91c9aff7 com.apple.securityhi (4.0 - 1) <B37B8946-BBD4-36C1-ABC6-18EDBC573F03> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Secu rityHI.framework/Versions/A/SecurityHI
0x7fff91c9b000 - 0x7fff91ceefff libFontRegistry.dylib (??? - ???) <57FBD85F-41A6-3DB9-B5F4-FCC6B260F1AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff91e2d000 - 0x7fff91e40ff7 libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
0x7fff91e41000 - 0x7fff91ea9ff7 com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <7966E3BE-376B-371A-A21D-9BD763C0BAE7> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
  0x7fff93372000 - 0x7fff93425fff com.apple.CoreText (220.11.0 - ???) <4EA8E2DF-542D-38D5-ADB9-C0DAA73F898B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fr ameworks/CoreText.framework/Versions/A/CoreText
0x7fff93b7a000 - 0x7fff93b89ff7 com.apple.opengl (1.7.5 - 1.7.5) <2945F1A6-910C-3596-9988-5701B04BD821> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
  0x7fff93e71000 - 0x7fff93e71fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
  0x7fff93e72000 - 0x7fff9429ffff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vecLib.framework/Versions/A/libLAPACK.dylib
0x7fff94647000 - 0x7fff94649ff7 com.apple.print.framework.Print (7.1 - 247.1) <8A4925A5-BAA3-373C-9B5D-03E0270C6B12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Prin t.framework/Versions/A/Print
0x7fff9464a000 - 0x7fff946bdfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff946be000 - 0x7fff946ccff7 libkxld.dylib (??? - ???) <65BE345D-6618-3D1A-9E2B-255E629646AA> /usr/lib/system/libkxld.dylib
0x7fff9493c000 - 0x7fff9493ffff com.apple.help (1.3.2 - 42) <AB67588E-7227-3993-927F-C9E6DAC507FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help .framework/Versions/A/Help
0x7fff94940000 - 0x7fff9496dff7 com.apple.opencl (1.50.63 - 1.50.63) <DB335C5C-3ABD-38C8-B6A5-8436EE1484D3> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
  0x7fff9496e000 - 0x7fff94b70fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff94c6d000 - 0x7fff94d03ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vecLib.framework/Versions/A/libvMisc.dylib
0x7fff94d04000 - 0x7fff94d21ff7 com.apple.openscripting (1.3.3 - ???) <A64205E6-D3C5-3E12-B1A0-72243151AF7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Open Scripting.framework/Versions/A/OpenScripting
0x7fff94d22000 - 0x7fff94d3eff7 com.apple.GenerationalStorage (1.0 - 125) <31F60175-E38D-3C63-8D95-32CFE7062BCB> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versio ns/A/GenerationalStorage

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 7169
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=143.5M resident=106.2M(74%) swapped_out_or_unallocated=37.3M(26%)
Writable regions: Total=90.5M written=1568K(2%) resident=2040K(2%) swapped_out=0K(0%) unallocated=88.5M(98%)

REGION TYPE VIRTUAL
=========== =======
CG image 4K
CG shared images 128K
CoreServices 2972K
MALLOC 79.5M
MALLOC guard page 32K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 160K
__CI_BITMAP 80K
__DATA 12.9M
__IMAGE 1256K
__LINKEDIT 47.7M
__TEXT 95.9M
__UNICODE 544K
mapped file 20.8M
shared memory 312K
=========== =======
TOTAL 328.6M

Model: MacPro4,1, BootROM MP41.0081.B07, 4 processors, Quad-Core Intel Xeon, 2.66 GHz, 12 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB
Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4D324C344737324342344E41314E2D424520
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4D324C344737324342344E41314E2D424520
Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4D324C344737324342344E41314E2D424520
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: pci104c,823f, sppci_ieee1394openhci, Slot-4@7,0,0
PCI Card: pci1033,35, sppci_usbopenhost, Slot-4@9,0,0
PCI Card: pci1033,e0, USB Enhanced Host Controller, Slot-4@9,0,1
PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: WDC WD6400AAKS-41H2B0, 640.14 GB
Serial ATA Device: WDC WD1001FALS-00K1B0, 1 TB
USB Device: hub_device, 0x050d (Belkin Corporation), 0x0237, 0xfa200000 / 2
USB Device: micro lite, 0x07fd, 0x0001, 0xfa210000 / 4
USB Device: vendor_device, 0x07fd, 0x0001, 0xfa270000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd130000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd132000 / 11
USB Device: MIDI Timepiece AV, 0x07fd, 0x0001, 0xfd120000 / 4
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd110000 / 3
USB Device: hub_device, 0x2001 (D-Link Corporation), 0xf103, 0xfd111000 / 6
USB Device: composite_device, 0x0763 (M-Audio), 0x1002, 0xfd111200 / 12
USB Device: iLok, 0x088e, 0x5036, 0xfd114000 / 9
USB Device: USB Trackball, 0x046d (Logitech Inc.), 0xc408, 0xfd112000 / 8
USB Device: HL-5370DW series, 0x04f9 (Brother International Corporation), 0x003b, 0xfd113000 / 7
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 5
USB Device: Alesis iO Dock, 0x13b2, 0x0020, 0x5d100000 / 2
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: 2882+DSP - FireWire Audio Interface, Boris Manufacturing Corporation, 400mbit_speed

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obscurerobot
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PostPosted: Tue Dec 13, 2011 11:04 pm    Post subject: Reply with quote Add User to Ignore List

Nelson Baboon wrote:
I just can't get this stupid file to open. I tried downloading it again, I tried connecting the usb to a hub. The only usb port on the iodock is the usb/midi port, so they must mean that one. I cannot find reference in my searches online to anyone having this issue, and Alesis apparently does not respond to support requests.

Before I return this - is there anyone who can help me interpret the error log? I assume that there is a hint in there as to what is causing the crash.


You might try unplugging all of your other USB devices. You can leave the mouse and keyboard in, if you've got a desktop mac.
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PostPosted: Wed Dec 14, 2011 12:48 am    Post subject: Reply with quote Add User to Ignore List

Just tried. Didn't work.
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PostPosted: Fri Dec 16, 2011 10:31 am    Post subject: Reply with quote Add User to Ignore List

fuck - no one can make sense of these crash logs?
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PostPosted: Fri Dec 16, 2011 1:48 pm    Post subject: Reply with quote Add User to Ignore List

hmm, have you tried updating without the ipad inserted into the iodock?

It seems as if your problem is that someone at alesis has forgotten to remove a debugging breakpoint... very frustrating applause

Why they have those in their release builds is woah waah

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PostPosted: Fri Dec 16, 2011 9:11 pm    Post subject: Reply with quote Add User to Ignore List

Veqtor wrote:
hmm, have you tried updating without the ipad inserted into the iodock?

It seems as if your problem is that someone at alesis has forgotten to remove a debugging breakpoint... very frustrating applause

Why they have those in their release builds is woah waah


I'm not sure - you mean connecting the iodock without the ipad in it? that's interesting - they refer to turning on the ipad in the instructions, but I suppose it's worth a try.

I had a bright idea, and tried hooking up a windows virtual machine to update. I got further - the io updated actually opened, but the update failed.

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PostPosted: Fri Dec 16, 2011 9:34 pm    Post subject: Reply with quote Add User to Ignore List

Well, that didn't work either. Quit unexpectedly again. I suppose I'll try to reach alesis support by phone. If that doesn't work I'll return the fucker.
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PostPosted: Sat Dec 17, 2011 1:24 pm    Post subject: Reply with quote Add User to Ignore List

My friend who hasn't been using his let me take it this morning - hadn't been updated. Grabbed the updater and it launched and updated the firmware no problem on my mac (10.7.2 as well). Kinda wondering if the problem you're having is some kind of kernel error being caused by some other hardware that's been installed - that tc konnect possibly? Dunno. That error log you posted has kernel crap strewn throughout so seems like maybe that application is bombing on device related stuff that isn't seeing your system how it wants it to be.
As far as the device - all the midi stuff works fine, and the audio out of the instruments on the ipad sounds great. Audio in through applications like garageband or whatever sounds all fucked up, but that's been discussed pretty heavily online, and apparently is related to the last update, and apple has said they own the problem and will fix it (guess it's even messed up some of their own ipad peripheral stuff). There is a direct button on the dock that at least allows audio to bypass whatever app, for whatever that's worth and go straight to in from in to out. Midi stuff is fun though, had no problems driving animoog from numerology, or driving aalto from phaedra (numerology hosting), glad I get to mess with it for a while, maybe will pick one up or buy this one from dude if they fix the audio in caca.
Do you have someone with a mac you can maybe just take the dock to and download the utility to update it real quick?

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PostPosted: Sat Dec 17, 2011 1:44 pm    Post subject: Reply with quote Add User to Ignore List

bsmith wrote:
My friend who hasn't been using his let me take it this morning - hadn't been updated. Grabbed the updater and it launched and updated the firmware no problem on my mac (10.7.2 as well). Kinda wondering if the problem you're having is some kind of kernel error being caused by some other hardware that's been installed - that tc konnect possibly? Dunno. That error log you posted has kernel crap strewn throughout so seems like maybe that application is bombing on device related stuff that isn't seeing your system how it wants it to be.
As far as the device - all the midi stuff works fine, and the audio out of the instruments on the ipad sounds great. Audio in through applications like garageband or whatever sounds all fucked up, but that's been discussed pretty heavily online, and apparently is related to the last update, and apple has said they own the problem and will fix it (guess it's even messed up some of their own ipad peripheral stuff). There is a direct button on the dock that at least allows audio to bypass whatever app, for whatever that's worth and go straight to in from in to out. Midi stuff is fun though, had no problems driving animoog from numerology, or driving aalto from phaedra (numerology hosting), glad I get to mess with it for a while, maybe will pick one up or buy this one from dude if they fix the audio in caca.
Do you have someone with a mac you can maybe just take the dock to and download the utility to update it real quick?


I don't really have access to another computer to do this....

I don't currently have the tc konnekt hooked up, though obviously the software is still installed. That's kind of a crapshoot though - trying to guess where the conflict is. I'm not surprised that you got it to work- it seemed strange to me that they released this software and it just didn't work at all.

I'm not sure what else I can disconnect (I left only my keyboard and mouse for usb, and that didn't work). I can try disconnecting my 2882 - but why would firewire hardware conflict with software even booting up?

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PostPosted: Sat Dec 17, 2011 6:08 pm    Post subject: Reply with quote Add User to Ignore List

Big thanks to bsmith who helped me finally to get the new firmware installed!
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PostPosted: Sat Dec 17, 2011 7:03 pm    Post subject: Reply with quote Add User to Ignore List

Nelson Baboon wrote:
Big thanks to bsmith who helped me finally to get the new firmware installed!


What finally did it for you?
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PostPosted: Sat Dec 17, 2011 7:24 pm    Post subject: Reply with quote Add User to Ignore List

It eventually came down to ending some processes that were running, using the activity monitor. After a certain point, I stopped being very precise about it, so I don't know exactly what got it to work, but it appeared to be something from Apple itself, but maybe more likely (?) some conflict between one of those, and other stuff that was running in the background. I was about to give up, but researched a couple of the things that were running - they were from Apple, but miraculously when I disabled them, the updater ran.
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