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Fuck DHL
 
 
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Author Fuck DHL
tompty
Wiggling with Experience


Joined: 04 Aug 2008
Last Visit: 22 May 2013

Posts: 333

PostPosted: Wed Jun 27, 2012 8:48 am    Post subject: Fuck DHL Reply with quote Add User to Ignore List

Was due to receive birthday presents and cards from my family today. Had not arrived so checked with the tracking number. Turns out the driver handed this large parcel to someone outside the building (block of 30 flats) who signed "A.Random"
what the fuck
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CJ Miller
Super Deluxe Wiggler


Joined: 28 Apr 2011
Last Visit: 23 May 2013

Posts: 2454
Location: the daathian doorway

PostPosted: Wed Jun 27, 2012 11:34 am    Post subject: Reply with quote Add User to Ignore List

My sympathies for somebody interfering with your birthday celebrations. FWIW hardly anybody ever reads the signature when I sign off on my deliveries. USPS, UPS, FedEx, etc. Delivery people are often on auto-pilot and just thinking about their next drops. It does basically defeat the purpose of having somebody sign for the delivery.

I hope that even considering this trouble you manage to have a happy birthday.
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polyroy
Ambient Wiggler


Joined: 31 Mar 2010
Last Visit: 23 May 2013

Posts: 3327
Location: Milton Keynes, UK

PostPosted: Wed Jun 27, 2012 11:36 am    Post subject: Reply with quote Add User to Ignore List

Fucking hell mate, that's absolutely shit. I assumed you've rang up and tore them a new arsehole?
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A Dingleberry Monstrosity
eat the kids first


Joined: 23 Feb 2008
Last Visit: 23 May 2013

Posts: 2805
Location: Virginia

PostPosted: Wed Jun 27, 2012 12:31 pm    Post subject: Reply with quote Add User to Ignore List

Did you call them? Fuck man. Will people get reimbursed?

I think I know the answer to that one angry

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tompty
Wiggling with Experience


Joined: 04 Aug 2008
Last Visit: 22 May 2013

Posts: 333

PostPosted: Wed Jun 27, 2012 5:17 pm    Post subject: Reply with quote Add User to Ignore List

Ha! Sounds like others have had similar experiences.
I went pretty mental on the phone to them, I mean really, just allowing anybody to sign for a parcel outside a building?
Thankfully they managed to rectify the situation having found out they delivered the package to a steel manufacturer on the opposite side of the country?!
Quite telling though, before they worked this out I asked them about compensation and the only response was, as long as we get a signature we consider it delivered. I mean really?? Quite tempted to stop paying extra for the signed and track service now.
Thanks for the birthday messages!
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Kingnimrod
Wiggling with Experience


Joined: 18 Jul 2012
Last Visit: 23 May 2013
Posts: 446

PostPosted: Sun Oct 07, 2012 10:19 pm    Post subject: Reply with quote Add User to Ignore List

DHL/Deutsche Post took 3 MONTHS to deliver a package to me from Germany.

Worst service ever.
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infradead
Super Deluxe Wiggler


Joined: 20 Jan 2011
Last Visit: 24 May 2013

Posts: 2432
Location: tacoma wa

PostPosted: Sun Oct 07, 2012 11:49 pm    Post subject: Reply with quote Add User to Ignore List

fucking hell.

glad it turned ou.

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causticlogic
Super Deluxe Wiggler


Joined: 19 Nov 2011
Last Visit: 24 May 2013

Posts: 1687
Location: atop Unknown Kadath seeking the Ultimate Gate

PostPosted: Mon Oct 08, 2012 2:06 am    Post subject: Reply with quote Add User to Ignore List

Every time I've used DHL, it's taken at least 40-45 days. Other services get to me in half the time or less with packages of the same size and weight - even stuff from Deutsche Post, which doesn't make any sense whatsoever.
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cuttooth
Learning to Wiggle


Joined: 10 Oct 2012
Last Visit: 21 May 2013
Posts: 10
Location: Ontario, Canada

PostPosted: Sun Oct 14, 2012 11:37 am    Post subject: Reply with quote Add User to Ignore List

Jumping on the DHL hatewagon.

They took an incredibly long amount of time to deliver my dotcom system last year. Their brokerage is inept, their fees are absurd for the "service", and they can't even get their hours of operation correct for local hubs.

I could go on, but I'd prefer to stick to my DHL boycott and pretend my experience with them never happened. Terrible all 'round.

Glad your situation was rectified, though.
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kimu
My Euro dreams of Electric Sheep


Joined: 05 Jun 2011
Last Visit: 23 May 2013

Posts: 918
Location: Milan, Italy

PostPosted: Mon Oct 15, 2012 4:44 pm    Post subject: Reply with quote Add User to Ignore List

i think that all this services have simply no meaning at all except that they come to your house for taking the good to ship so you have not to go to postal office.

i mean, people use DHL or UPS or whatsoever thinking that delivery will be safer, quicker and that they will respond if something will go wrong.

that's simply false!

safer: NO! i see how packages are handled, very very bad, launched up and down their vehicle in hurry cause they have to do a specific amount of delivery in the day. and further they do not ask any identity document to people they give parcel to.

quicker: maybe, but sometimes they "forgot" to ring to your door and just left the notes that "have tried" the delivery but no one was in the house

they will respond if something go wrong: try to ask for a refund, mission impossible.

i usually get all my goodies delivered with traditional postal services and so far i went fine. only once the shipment takes an incredible amount of time.

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dkcg
I pity the fool w/o enough VCAs


Joined: 14 Jul 2008
Last Visit: 24 May 2013

Posts: 7248
Location: LA

PostPosted: Mon Oct 15, 2012 7:45 pm    Post subject: Reply with quote Add User to Ignore List

They're all about the same as far as service.

I had UPS leave a package outside the building instead of leaving a slip, which would be fine if I lived in the suburbs with a private front door that isn't shared with all my neighbors and the rest of downtown LA with skid row just a few blocks away. Luckily I was watching the tracking info and called my neighbor to bring it inside.

I would think common sense says, "don't leave a package on the street in the middle of downtown when making a delivery."

d'oh!
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radiodread87
Super Deluxe Wiggler


Joined: 05 Jan 2011
Last Visit: 23 May 2013

Posts: 2011
Location: Sunny Australia

PostPosted: Mon Oct 15, 2012 9:29 pm    Post subject: Reply with quote Add User to Ignore List

After over a year of dealing with Fedex and UPS I gave them both the boot in favour of DHL and contrastly it has been far superior in every regard for me than the previously mentioned two.

Express Fedex used to take up to two weeks to arrive to me and cost up to $800 for a relatively light, reasonable sized box. Its insane!

UPS Has destroyed one shipment basically and incorrectly delivered another, and charged a huge bill. Eventually got the money back 3 months later....

DHL hounded me for my import business and I was sceptical, sent a couple of smaller orders to see how they were and they were great! For instance my latest order from The Harvestman, less than 48hours from him to my shop I was was stunned.

Of course your milage may vary and every shipping carrier can screw things up royally sometimes, post office, all of them really but as contrast I have only had good runs with them both domestically and abroad.

Deutchepost DHL is not the Courier division anyway, anything I have had sent that way always takes forever but with DHL express totally different story.

Sorry to hear about that though, undeniable sloppy service from one of their drivers for sure, just shouldn't happen so I hope you get your stuff or at least a refund!

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kvnvk
Wiggling with Experience


Joined: 28 Feb 2009
Last Visit: 23 May 2013

Posts: 317
Location: TX

PostPosted: Tue Oct 16, 2012 4:13 pm    Post subject: Reply with quote Add User to Ignore List

honestly I don't think any of them are better or worse than the others, it's really just a crap shoot whoever you use each and every time. I just had a package delivered via UPS today and the delivery douche left it sitting on the back step out in the rain. luckily it's only been raining lightly and the item was double boxed, so no damage, but I have a rather large, covered front porch with the door facing to the side which provides a nice corner to tuck packages away from prying eyes and which is where every other package I've ever had delivered in the last 20 years has been left.
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