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Fuck DHL |
tompty Wiggling with Experience
Joined: 04 Aug 2008 Last Visit: 24 May 2013
    Posts: 333
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Posted: Wed Jun 27, 2012 8:48 am Post subject: Fuck DHL |
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Was due to receive birthday presents and cards from my family today. Had not arrived so checked with the tracking number. Turns out the driver handed this large parcel to someone outside the building (block of 30 flats) who signed "A.Random"
what the fuck |
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CJ Miller Super Deluxe Wiggler
Joined: 28 Apr 2011 Last Visit: 24 May 2013
  Posts: 2454 Location: the daathian doorway
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Posted: Wed Jun 27, 2012 11:34 am Post subject: |
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My sympathies for somebody interfering with your birthday celebrations. FWIW hardly anybody ever reads the signature when I sign off on my deliveries. USPS, UPS, FedEx, etc. Delivery people are often on auto-pilot and just thinking about their next drops. It does basically defeat the purpose of having somebody sign for the delivery.
I hope that even considering this trouble you manage to have a happy birthday. |
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polyroy Ambient Wiggler
Joined: 31 Mar 2010 Last Visit: 23 May 2013
   Posts: 3327 Location: Milton Keynes, UK
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A Dingleberry Monstrosity eat the kids first
Joined: 23 Feb 2008 Last Visit: 23 May 2013
     Posts: 2805 Location: Virginia
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Posted: Wed Jun 27, 2012 12:31 pm Post subject: |
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Did you call them? Fuck man. Will people get reimbursed?
I think I know the answer to that one  _________________ For Sale - All proceeds go to muff wiggler for the site and/or to help with hospital bills (You will paypal him directly, not me)
http://www.muffwiggler.com/forum/viewtopic.php?p=1172380 |
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tompty Wiggling with Experience
Joined: 04 Aug 2008 Last Visit: 24 May 2013
    Posts: 333
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Posted: Wed Jun 27, 2012 5:17 pm Post subject: |
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Ha! Sounds like others have had similar experiences.
I went pretty mental on the phone to them, I mean really, just allowing anybody to sign for a parcel outside a building?
Thankfully they managed to rectify the situation having found out they delivered the package to a steel manufacturer on the opposite side of the country?!
Quite telling though, before they worked this out I asked them about compensation and the only response was, as long as we get a signature we consider it delivered. I mean really?? Quite tempted to stop paying extra for the signed and track service now.
Thanks for the birthday messages! |
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Kingnimrod Wiggling with Experience
Joined: 18 Jul 2012 Last Visit: 24 May 2013 Posts: 446
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Posted: Sun Oct 07, 2012 10:19 pm Post subject: |
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DHL/Deutsche Post took 3 MONTHS to deliver a package to me from Germany.
Worst service ever. |
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infradead Super Deluxe Wiggler
Joined: 20 Jan 2011 Last Visit: 24 May 2013
  Posts: 2432 Location: tacoma wa
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causticlogic Super Deluxe Wiggler
Joined: 19 Nov 2011 Last Visit: 24 May 2013
 Posts: 1690 Location: atop Unknown Kadath seeking the Ultimate Gate
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Posted: Mon Oct 08, 2012 2:06 am Post subject: |
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Every time I've used DHL, it's taken at least 40-45 days. Other services get to me in half the time or less with packages of the same size and weight - even stuff from Deutsche Post, which doesn't make any sense whatsoever. _________________
| RealDudes wrote: | there's only one window in my padded cell and all I can see is a hallway
looks like there's blood on the floor again |
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cuttooth Learning to Wiggle
Joined: 10 Oct 2012 Last Visit: 21 May 2013 Posts: 10 Location: Ontario, Canada
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Posted: Sun Oct 14, 2012 11:37 am Post subject: |
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Jumping on the DHL hatewagon.
They took an incredibly long amount of time to deliver my dotcom system last year. Their brokerage is inept, their fees are absurd for the "service", and they can't even get their hours of operation correct for local hubs.
I could go on, but I'd prefer to stick to my DHL boycott and pretend my experience with them never happened. Terrible all 'round.
Glad your situation was rectified, though. |
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kimu My Euro dreams of Electric Sheep
Joined: 05 Jun 2011 Last Visit: 24 May 2013
 Posts: 920 Location: Milan, Italy
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Posted: Mon Oct 15, 2012 4:44 pm Post subject: |
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i think that all this services have simply no meaning at all except that they come to your house for taking the good to ship so you have not to go to postal office.
i mean, people use DHL or UPS or whatsoever thinking that delivery will be safer, quicker and that they will respond if something will go wrong.
that's simply false!
safer: NO! i see how packages are handled, very very bad, launched up and down their vehicle in hurry cause they have to do a specific amount of delivery in the day. and further they do not ask any identity document to people they give parcel to.
quicker: maybe, but sometimes they "forgot" to ring to your door and just left the notes that "have tried" the delivery but no one was in the house
they will respond if something go wrong: try to ask for a refund, mission impossible.
i usually get all my goodies delivered with traditional postal services and so far i went fine. only once the shipment takes an incredible amount of time. _________________ https://soundcloud.com/red-shifting-the-oceans/sets/constellation my last album in free streaming and download (post-rock / synths / piano)
http://www.youtube.com/user/RedShiftingTheOcean
http://soundcloud.com/kimuz - eurorack sounds
http://readymag.com/kimu/smm/ my webmagazine on synth, modules & metal - beta testing & perpetual wip |
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dkcg I pity the fool w/o enough VCAs
Joined: 14 Jul 2008 Last Visit: 24 May 2013
    Posts: 7248 Location: LA
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Posted: Mon Oct 15, 2012 7:45 pm Post subject: |
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They're all about the same as far as service.
I had UPS leave a package outside the building instead of leaving a slip, which would be fine if I lived in the suburbs with a private front door that isn't shared with all my neighbors and the rest of downtown LA with skid row just a few blocks away. Luckily I was watching the tracking info and called my neighbor to bring it inside.
I would think common sense says, "don't leave a package on the street in the middle of downtown when making a delivery."
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radiodread87 Super Deluxe Wiggler
Joined: 05 Jan 2011 Last Visit: 23 May 2013
  Posts: 2011 Location: Sunny Australia
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Posted: Mon Oct 15, 2012 9:29 pm Post subject: |
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After over a year of dealing with Fedex and UPS I gave them both the boot in favour of DHL and contrastly it has been far superior in every regard for me than the previously mentioned two.
Express Fedex used to take up to two weeks to arrive to me and cost up to $800 for a relatively light, reasonable sized box. Its insane!
UPS Has destroyed one shipment basically and incorrectly delivered another, and charged a huge bill. Eventually got the money back 3 months later....
DHL hounded me for my import business and I was sceptical, sent a couple of smaller orders to see how they were and they were great! For instance my latest order from The Harvestman, less than 48hours from him to my shop I was was stunned.
Of course your milage may vary and every shipping carrier can screw things up royally sometimes, post office, all of them really but as contrast I have only had good runs with them both domestically and abroad.
Deutchepost DHL is not the Courier division anyway, anything I have had sent that way always takes forever but with DHL express totally different story.
Sorry to hear about that though, undeniable sloppy service from one of their drivers for sure, just shouldn't happen so I hope you get your stuff or at least a refund! _________________ www.equinoxoz.com
infoequinoxoz@equinoxoz.com |
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kvnvk Wiggling with Experience
Joined: 28 Feb 2009 Last Visit: 24 May 2013
    Posts: 317 Location: TX
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Posted: Tue Oct 16, 2012 4:13 pm Post subject: |
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| honestly I don't think any of them are better or worse than the others, it's really just a crap shoot whoever you use each and every time. I just had a package delivered via UPS today and the delivery douche left it sitting on the back step out in the rain. luckily it's only been raining lightly and the item was double boxed, so no damage, but I have a rather large, covered front porch with the door facing to the side which provides a nice corner to tuck packages away from prying eyes and which is where every other package I've ever had delivered in the last 20 years has been left. |
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