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DO NOT SUPPORT PLAN B WITH PURCHASES CUSTOMERS RIPPED OFF
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Author DO NOT SUPPORT PLAN B WITH PURCHASES CUSTOMERS RIPPED OFF
chimologic
Veteran Wiggler


Joined: 07 Apr 2008
Last Visit: 10 Sep 2010

Posts: 526
Location: Brooklyn

PostPosted: Mon Mar 23, 2009 9:54 am    Post subject: DO NOT SUPPORT PLAN B WITH PURCHASES CUSTOMERS RIPPED OFF Reply with quote Add User to Ignore List

just wondering, since no one seems to have heard anything since that very brief message from Peter G. in the yahoo group a few weeks ago and have not heard of anyone getting their pre-order modules here.

There is a few things from them I want if I can get them through big city music or some other distributor...


Last edited by chimologic on Wed Apr 15, 2009 4:14 pm; edited 3 times in total
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richard
Ultra Wiggler


Joined: 14 Mar 2009
Last Visit: 10 Sep 2010

Posts: 765

PostPosted: Mon Mar 23, 2009 10:03 am    Post subject: Reply with quote Add User to Ignore List

No. I at last got a message from Plan B today, though not from Peter himself. Seems he has someone else he trusts onboard to help with the problems. Its a small but hopeful sign - of course there's a lot of repairing trust to be done in the next weeks. We'll see. My fingers are crossed. I rlove the Plan B modules and I really want to see them survive,

I'll tell you if and when my very late module arrives

Richard
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tragedybysyntax
*lolweegi*


Joined: 16 Jun 2007
Last Visit: 10 Sep 2010

Posts: 2296

PostPosted: Mon Mar 23, 2009 11:01 am    Post subject: Reply with quote Add User to Ignore List

I'm sure everything is fine. Everybody's just freaking out because he's trying to move into a new house. We are like fucking crack fiends arent we? wink
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jonkull
Lowest Common Denominator Patcher


Joined: 24 Nov 2008
Last Visit: 10 Sep 2010

Posts: 1832
Location: Burbank, CA

PostPosted: Mon Mar 23, 2009 11:12 am    Post subject: Reply with quote Add User to Ignore List

I got one as well. Funny that I was told on Feb. 7th that my M32 was "ready to ship" yet was told today (45 days later) that they haven't even been built yet. What a bunch of bullshit.
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tragedybysyntax
*lolweegi*


Joined: 16 Jun 2007
Last Visit: 10 Sep 2010

Posts: 2296

PostPosted: Mon Mar 23, 2009 11:24 am    Post subject: Reply with quote Add User to Ignore List

wow.... no shit? here was my email this morning.

"Hello, my name is Jennifer and I am Peters better half. Please understand that Peter and I just flew back from Connecticut three weeks ago and have been extremely busy with finding a house to move into. We found one and have just moved in this weekend . As-well, Peter had just moved his office location the day before he left for Connecticut and it takes time too get things back in order.

The good news is I am going to help him with getting his office back into shape and organized. After all, I am a woman and can get away with nagging him. smile

Certainly, the work he needs to do for you is priority. However, you are not the only one. There were 27 pre paid orders recieved. These things take time to build. We will get to yours as soon as possible now that things will be settling down. Btw, dont believe all the rumors you hear cause they are not true...

So sorry about all of this. You have got to believe me when I say it was unavoidable.

Ty,
Jennifer"

pre paid? uhm...... how's that shit when i thought the deal was... u pre-ordered then they would follow up? heh... oh well. I've since ordered 2 of the flight of harmony joysticks for my euro instead. smile
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flippantminister
Wiggling with Experience


Joined: 07 May 2008
Last Visit: 07 Sep 2010

Posts: 311
Location: birmingham, alabama

PostPosted: Mon Mar 23, 2009 11:33 am    Post subject: Reply with quote Add User to Ignore List

this is good news. he has 2 of my modules for repair, and i have heard nothing from him since late january. i'm patient, but with all the lack of activity, i was beginning to worry.
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jonkull
Lowest Common Denominator Patcher


Joined: 24 Nov 2008
Last Visit: 10 Sep 2010

Posts: 1832
Location: Burbank, CA

PostPosted: Mon Mar 23, 2009 11:34 am    Post subject: Reply with quote Add User to Ignore List

I got the same email only with the following:

"These things take time to build. I believe they are at number 17 or 18 and yours was 22 in line. Which means yours will be done sometime this week and will be shipped imediately after that."

Which is funny because I recall a post on the yahoo group where he said the only people who were charged (and paid) were the first 10 in line. So how could I be one of the first 10 and be #22 at the same time.

"The first ten are ready, in test as of late yesterday afternoon and
doing splendidly. As always with thefurst run I leave them on
overnight. If I arrive at work today only to find the Noisebug
complex has burned to the ground then I know there's a problem, Houston.

The first ten people who placed reservations have been contacted for
payment arangements. The rest will be contacted as those units march
further down the line."

This was posted on the Plan B Yahoo Group on Feb 10th.

Edit for quote.


Last edited by jonkull on Mon Mar 23, 2009 1:33 pm; edited 3 times in total
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dougcl
Number 6


Joined: 26 Jul 2008
Last Visit: 10 Sep 2010

Posts: 2588
Location: Portland OR

PostPosted: Mon Mar 23, 2009 11:54 am    Post subject: Reply with quote Add User to Ignore List

PlanB is definitely not "all growed up now." I just hope that they decide to hang in there and not throw in the towel out of frustration and overwork. All of this would be mere complaining if it weren't for the fact that people have paid for "in stock" modules at the top of Feb and are still waiting for either cash back or goods. Right now I figure my order has about a 50/50 chance of going into AH territory and becoming a charitable donation.

I just received two M10's from Big City (shipped immediately), both labeled 3/10/2009 and "Sam" so they are making modules. Both are perfect and my only lament is that I can't figure out how to get both into my system without giving up something vital. Keep up the good work Sam whoever you are!
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jonkull
Lowest Common Denominator Patcher


Joined: 24 Nov 2008
Last Visit: 10 Sep 2010

Posts: 1832
Location: Burbank, CA

PostPosted: Mon Mar 23, 2009 12:09 pm    Post subject: Reply with quote Add User to Ignore List

dougcl wrote:
PlanB is definitely not "all growed up now." I just hope that they decide to hang in there and not throw in the towel out of frustration and overwork. All of this would be mere complaining if it weren't for the fact that people have paid for "in stock" modules at the top of Feb and are still waiting for either cash back or goods. Right now I figure my order has about a 50/50 chance of going into AH territory and becoming a charitable donation.

I just received two M10's from Big City (shipped immediately), both labeled 3/10/2009 and "Sam" so they are making modules. Both are perfect and my only lament is that I can't figure out how to get both into my system without giving up something vital. Keep up the good work Sam whoever you are!


Big City Music got a delivery a week or two ago. They now have a lot more modules listed on their website than they used to. So someone has been working while P has been away. You would think that people that have already paid for things would be a priority of some sort but I guess not.
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Johnisfaster
Super Deluxe Wiggler


Joined: 13 Mar 2009
Last Visit: 10 Sep 2010

Posts: 2128

PostPosted: Mon Mar 23, 2009 12:17 pm    Post subject: Reply with quote Add User to Ignore List

how unprofessional is it to email someone 2 months later and use the excuse that you were moving into a new house so you couldn't get around to sending their product out? and on top of that they made a mildly sexist comment if you ask me. no I'm not offended by it but to me it reflects poorly on a companies image.

I always thought ableton live was a shining example of professionalism, have you ever seen them emailing people to say "sorry we haven't sent your boxed ableton live out yet, we've just been dealing with so much crap right now. and women nag a lot, am I right fella's?"

here's a little idea.... buy a house on your own time.
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Gordon Cole
Wiggling with Experience


Joined: 14 Sep 2008
Last Visit: 09 Sep 2010

Posts: 304

PostPosted: Mon Mar 23, 2009 1:40 pm    Post subject: Reply with quote Add User to Ignore List

no actually what ableton did when they fell behind getting live 7 out was send a voucher out to people for credit towards another purchase, which I'm still sitting on and will use when I upgrade to 8.

They were also really easy to talk to by phone.
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mono-poly
Le Cheff


Joined: 21 Nov 2008
Last Visit: 10 Sep 2010

Posts: 3324
Location: netherlands

PostPosted: Mon Mar 23, 2009 1:54 pm    Post subject: Reply with quote Add User to Ignore List

plan-b vouchers lol
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Gordon Cole
Wiggling with Experience


Joined: 14 Sep 2008
Last Visit: 09 Sep 2010

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PostPosted: Mon Mar 23, 2009 2:49 pm    Post subject: Reply with quote Add User to Ignore List

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Johnisfaster
Super Deluxe Wiggler


Joined: 13 Mar 2009
Last Visit: 10 Sep 2010

Posts: 2128

PostPosted: Mon Mar 23, 2009 2:53 pm    Post subject: Reply with quote Add User to Ignore List

Gordon Cole wrote:
no actually what ableton did when they fell behind getting live 7 out was send a voucher out to people for credit towards another purchase, which I'm still sitting on and will use when I upgrade to 8.

They were also really easy to talk to by phone.


case and point.

that 'wife in the office' email says nothing more than "we've been busy looking for a house and totally slacking off on our work, but don't worry I'm a woman and I can nag him into action" I picture her saying "teehee" and doing a cute myspace pose after she says that.

and they actually sat back and thought "our customers are upset with us, what should we do?" someone propsed that email and everyone said "thats a good idea, I like how it portrays us"
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Babaluma
Audio Masseur


Joined: 24 Jan 2008
Last Visit: 10 Sep 2010

Posts: 2646
Location: Yokohama

PostPosted: Mon Mar 23, 2009 8:45 pm    Post subject: Reply with quote Add User to Ignore List

sounds just like the extremely poor personal excuses brice d. hornback used to give me about my psim.

we all have personal problems, but we don't all accept money in advance off of the synth community.
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Johnisfaster
Super Deluxe Wiggler


Joined: 13 Mar 2009
Last Visit: 10 Sep 2010

Posts: 2128

PostPosted: Mon Mar 23, 2009 9:24 pm    Post subject: Reply with quote Add User to Ignore List

Babaluma wrote:
sounds just like the extremely poor personal excuses brice d. hornback used to give me about my psim.

we all have personal problems, but we don't all accept money in advance off of the synth community.


totally, we all have problems. I don't like dealing with companies that tells you about theirs especially when it's personal problems. I also don't like it when someones wife, mom, brother, uncle or grandma steps in to say "they've been having problems but I'll make sure it gets straightened out" it just seems so unprofessional to me. it's cool to be a family business but contact your customers as a representative of the business not "hi, I'm his wife"
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beta
Learning to Wiggle


Joined: 25 Mar 2009
Last Visit: 17 Jul 2010

Posts: 27

PostPosted: Wed Mar 25, 2009 10:40 pm    Post subject: Reply with quote Add User to Ignore List

as much as it hurts to say this, it appears as if yes plan b is pretty much dead in the water. that last email sent out only solidifies it for me. i can't believe he would tell us, his customers, something is ready for sale, accept payment, and then 45 days later have his girlfriend send an email saying , "oops, we bought a house and have more important things going on. by the way we never actually built that thing we said was ready to ship." peter was already threading on shaky water, and i think this fiasco has finally sunk plan b for good. hopefully, he'll prove us all wrong, but being how he's in his fifties and still hasn't gotten a clue, he probably never will. sad, but true.
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bloplop
Learning to Wiggle


Joined: 26 Mar 2009
Last Visit: 15 Mar 2010

Posts: 11

PostPosted: Thu Mar 26, 2009 4:57 pm    Post subject: Reply with quote Add User to Ignore List

I concur and suggest that those with grievances read up on the recent thread on Analogue Heaven. It appears one member is in fact going ahead with legal proceedings.

Please, anyone that has tried to purchase goods through paypal and hasn't received them, use the dispute reporting process. I believe you have 45 days from the date of sending payment to report a dispute. This kind of behavior has gone on for too long.
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e-grad
Veteran Wiggler


Joined: 07 Oct 2008
Last Visit: 10 Sep 2010

Posts: 678
Location: Berlin

PostPosted: Thu Mar 26, 2009 6:30 pm    Post subject: Reply with quote Add User to Ignore List

Just have realized that Plan B is no longer on Noisebug's "We're authoriezd dealers" of Access to Waldorf list.
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NV
Ultra Wiggler


Joined: 08 Jul 2008
Last Visit: 10 Sep 2010

Posts: 955

PostPosted: Thu Mar 26, 2009 6:59 pm    Post subject: Reply with quote Add User to Ignore List

e-grad wrote:
Just have realized that Plan B is no longer on Noisebug's "We're authoriezd dealers" of Access to Waldorf list.


Noisebug no longer distributes Plan B products as of a few weeks ago. I'm unsure as to exactly what lead to the decision and I don't wish to perpetuate any rumors, but that's the short story.

They are liquidating their remaining Plan B stock at amazing prices by the way - new modules selling for less than used prices. They are hidden under the "used gear/specials" section, and from the looks of it they are vanishing pretty quickly.
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