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AH has been really uncommunicative--what gives?
 
 
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Author AH has been really uncommunicative--what gives?
breadman
Learning to Wiggle


Joined: 18 Jun 2012
Last Visit: 03 Apr 2013
Posts: 27
Location: New York

PostPosted: Thu Aug 16, 2012 10:18 pm    Post subject: AH has been really uncommunicative--what gives? Reply with quote Add User to Ignore List

I ordered some stuff from them way back when they were doing the 10% sale, then after about two weeks of not receiving anything, I emailed Shawn and he said they were behind but he would contact me when they were ready to order. I've emailed them about six times since and nothing every time. Anyone know what's going on over there?
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myrnaloy
Common Wiggler


Joined: 08 Apr 2011
Last Visit: 01 Mar 2013

Posts: 191
Location: Near The Ocean, Canada

PostPosted: Thu Aug 16, 2012 10:26 pm    Post subject: Reply with quote Add User to Ignore List

Keep emailing (i know that isn't super helpful). Between the 10% off sale, the Intellijel stuff, the DPO, the Echophon, the 355 etc. there have been a lot of orders to process.
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sascha.victoria
deleted/nevermind


Joined: 06 Dec 2008
Last Visit: 20 May 2013

Posts: 2109

PostPosted: Fri Aug 17, 2012 2:28 am    Post subject: Reply with quote Add User to Ignore List

I will never understand these threads. The internet has made people forget how to communicate. Pick up the phone and call during normal business hours.
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Rigo
Veteran Wiggler


Joined: 27 Dec 2010
Last Visit: 20 May 2013

Posts: 714
Location: Belgium

PostPosted: Fri Aug 17, 2012 5:24 am    Post subject: Reply with quote Add User to Ignore List

Given the OP's avatar and the suggestions made thereafter ...

Ring, ring, why don't you give me a call?
Ring, ring, the happiest sound of them all
Ring, ring, I stare at the phone on the wall
And I sit all alone impatiently
Won't you please understand the need in me
So, ring, ring, why don't you give me a call?
So, ring, ring, why don't you give me a call?
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Ulven
Common Wiggler


Joined: 22 Jun 2009
Last Visit: 20 May 2013

Posts: 169
Location: Sweden!

PostPosted: Fri Aug 17, 2012 5:27 am    Post subject: Reply with quote Add User to Ignore List

lol
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myrnaloy
Common Wiggler


Joined: 08 Apr 2011
Last Visit: 01 Mar 2013

Posts: 191
Location: Near The Ocean, Canada

PostPosted: Fri Aug 17, 2012 9:22 am    Post subject: Reply with quote Add User to Ignore List

Right. Even better than "keep emailing" is give him a call. It might take a couple of phone calls (depending on time) but you will get him the day you call him.
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raulsworldofsynths
I'd patch that!


Joined: 23 May 2011
Last Visit: 20 May 2013

Posts: 847
Location: texas

PostPosted: Fri Aug 17, 2012 10:47 am    Post subject: Reply with quote Add User to Ignore List

Maybe he stepped out to buy tape?
I hear he has to do that a lot.
hihi hihi

But seriously just give Shawn a call.
thumbs up

_________________
Video Production for Music Devices - Music to Support My Tutorials
My Doepfer Tutorials - My Modular Wild Video Show

WTB: LZX VWG and MFB VD-01 smile
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TestSetRadio
Wiggling with Experience


Joined: 08 Apr 2011
Last Visit: 19 May 2013

Posts: 474

PostPosted: Fri Aug 17, 2012 11:50 am    Post subject: Reply with quote Add User to Ignore List

I emailed about availability of a doepfer module maybe 3 weeks ago and he got back to me within an hour, so who knows? I would assume he has actual work to do instead of sitting waiting for emails to come in.

if I was worried, I would call. no biggie.
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xonetacular
Ultra Wiggler


Joined: 21 May 2012
Last Visit: 20 May 2013
Posts: 824
Location: FL, USA

PostPosted: Fri Aug 17, 2012 1:47 pm    Post subject: Reply with quote Add User to Ignore List

pick up the phone...

your order probably just got lost in all the chaos there
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Monobass
thonk.co.uk


Joined: 29 May 2009
Last Visit: 20 May 2013

Posts: 6514
Location: Brighton, UK

PostPosted: Fri Aug 17, 2012 2:17 pm    Post subject: Reply with quote Add User to Ignore List

sascha.victoria wrote:
I will never understand these threads. The internet has made people forget how to communicate. Pick up the phone and call during normal business hours.


Meh. It's not 1992, it's an internet led business in 2012. It's just plain lousy service.

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Thonk - Modular Synth DIY

258J Euro kit - Manhattan Analog Kits- 4ms Kits - Clarke68 Panels - Expert Sleepers Glow Cables - Banana Jacks
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sascha.victoria
deleted/nevermind


Joined: 06 Dec 2008
Last Visit: 20 May 2013

Posts: 2109

PostPosted: Fri Aug 17, 2012 2:22 pm    Post subject: Reply with quote Add User to Ignore List

Monobass wrote:
sascha.victoria wrote:
I will never understand these threads. The internet has made people forget how to communicate. Pick up the phone and call during normal business hours.


Meh. It's not 1992, it's an internet led business in 2012. It's just plain lousy service.


It is an internet led business but it's not Amazon. Let's get some perspective here.

The bigger issue is how people feel like they're communicating but clearly they're not. You can see this in how people use Facebook, Twitter, text, email, etc... Which apparently has led to people being afraid to use the phone.

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Christopher Winkels
Lord of Tweed Manor


Joined: 03 May 2009
Last Visit: 20 May 2013

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Location: Tweed Manor, Burlington, Ontario, Canada, Earth, Solar System, Milky Way, Virgo Supercluster

PostPosted: Fri Aug 17, 2012 6:12 pm    Post subject: Reply with quote Add User to Ignore List

If the business takes orders over the internet then that should be a viable form of communication, promptly responded to. If they don't do so then they shouldn't post an email address.
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breadman
Learning to Wiggle


Joined: 18 Jun 2012
Last Visit: 03 Apr 2013
Posts: 27
Location: New York

PostPosted: Fri Aug 17, 2012 11:01 pm    Post subject: Reply with quote Add User to Ignore List

So everyone knows, Shawn did get in touch and everything is cool. As for the rest, I honestly didn't even know the phone # was posted on the page. Dumb of me, but yeah.
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Rogue Ai
Ultra Wiggler


Joined: 22 Jan 2012
Last Visit: 20 May 2013

Posts: 791

PostPosted: Sat Aug 18, 2012 12:10 am    Post subject: Reply with quote Add User to Ignore List

raulsworldofsynths wrote:
Maybe he stepped out to buy tape?
I hear he has to do that a lot.
hihi hihi

But seriously just give Shawn a call.
thumbs up


Seriously this man must waste a whole roll of tape on a single package. I guess he likes to make it fun for you to open it. hihi hihi hihi
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decaying.sine
Broken <--> Fixed


Joined: 03 Jun 2009
Last Visit: 20 May 2013

Posts: 5033
Location: Dark Side of the Moon, CT USA

PostPosted: Sat Aug 18, 2012 12:21 am    Post subject: Reply with quote Add User to Ignore List

I've had good phone and email communications with Shawn in the past two weeks. He has been very prompt. If you have an issue, give him a call.
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Brian
"I must create a system or be enslaved by another mans; I will not reason and compare: my business is to create." William Blake
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decaying.sine
Broken <--> Fixed


Joined: 03 Jun 2009
Last Visit: 20 May 2013

Posts: 5033
Location: Dark Side of the Moon, CT USA

PostPosted: Sat Aug 18, 2012 12:24 am    Post subject: Reply with quote Add User to Ignore List

breadman wrote:
So everyone knows, Shawn did get in touch and everything is cool. As for the rest, I honestly didn't even know the phone # was posted on the page. Dumb of me, but yeah.


Now you must offer one spool of tape to Shawn before the harvest. Otherwise...

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Brian
"I must create a system or be enslaved by another mans; I will not reason and compare: my business is to create." William Blake
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raulsworldofsynths
I'd patch that!


Joined: 23 May 2011
Last Visit: 20 May 2013

Posts: 847
Location: texas

PostPosted: Sat Aug 18, 2012 6:48 am    Post subject: Reply with quote Add User to Ignore List

decaying.sine wrote:

Now you must offer one spool of tape to Shawn before the harvest. Otherwise...

lol lol lol

_________________
Video Production for Music Devices - Music to Support My Tutorials
My Doepfer Tutorials - My Modular Wild Video Show

WTB: LZX VWG and MFB VD-01 smile
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