Best way to get in touch with Buchla?

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Plym
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Best way to get in touch with Buchla?

Post by Plym » Wed Mar 18, 2020 10:35 am

Hi. What's the best way to get in touch with Buchla directly? I've sent then e-mails through their website (first tried to contact them i December), but they don't respond.

I'm sure they're busy, and affected by the ongoing global situation with covid-19.

Hope all are doing well. Stay safe!

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Buchla U.S.A.
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Re: Best way to get in touch with Buchla?

Post by Buchla U.S.A. » Wed Mar 18, 2020 10:47 am

Thank you for your interest!

After some recent restructuring, we are now able to address contact through the website in the form of both general inquiries and support issues.

Just head to buchla.com, go to the "Support" pulldown menu, and choose to submit a support ticket or send a message to general inquiries.

If you're trying to diagnose a problem or pursue repair, the support ticket route is the best.

Plym
Learning to Wiggle
Posts: 17
Joined: Sat Oct 28, 2017 12:57 pm
Location: Oslo

Re: Best way to get in touch with Buchla?

Post by Plym » Wed Mar 18, 2020 11:37 am

Hi!

Thanks : - ) I've used the «general inquiry» submission, but I'll give it another try.

All the best!

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