No support from IME?

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loopt
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No support from IME?

Post by loopt » Wed Nov 20, 2019 11:05 am

During the past three weeks I have tried two times to reach out to the IME support and one time with the old support address for The Harvestman, concerning two faulty modules.
No reply.

Is the IME support really that hit and miss? Some people here on the forum reported a good experience...

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loopt
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Post by loopt » Thu Nov 21, 2019 4:31 am

Ok, now I got a reply from Scott via my Email to the old Harvestman support address.
Maybe posting here helped? :twisted:

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mt3
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Post by mt3 » Fri Nov 22, 2019 2:38 am

loopt wrote:Ok, now I got a reply from Scott via my Email to the old Harvestman support address.
Maybe posting here helped? :twisted:
Never hurts to try.
I'd chalk it up to the amount of new modules just released and are soon to be released as a reason for delays to support replies. He replies to all the emails himself from what I can see.

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