Eudox wrote:I must say i'm a bit surprised by what i read here.
Everytime i've dealt with Addac, everything was quick, professional and very informative.
Quite educational i must even say!
For example, i've placed an order yesterday and ask a few questions about some modules; i've received under a few hours several detailed answers.
The answers about the upcoming 222 CV to Midi module has been added in the meantime to a short FAQ in the product page :
http://www.addacsystem.com/product/adda ... s/addac222
It's sad that some of you have met some problems with Addac... It's not my experience... and i wouldn't want to see these problems frighten people, or make them keep away from this great line of products!.
What's up with ADDAC's customer service?
Thanks for posting Eudox! This has been my experience too!
- Triglav
- Wiggling with Experience
- Posts: 374
- Joined: Fri Aug 21, 2015 8:42 pm
- Location: Budapest
- Contact:
Yeah, I don't know what's going on but it doesn't inspire confidence. I have placed an order and paid for it a month ago. I have received a tracking number last week, but it doesn't seem to be working. Communication is also very sporadic.
EDIT: Tracking number is working now, hoping for the best.
EDIT2: It has arrived and it's awesome.
EDIT: Tracking number is working now, hoping for the best.
EDIT2: It has arrived and it's awesome.

- ADDAC System
- Common Wiggler
- Posts: 219
- Joined: Sun Oct 06, 2013 12:39 pm
- Location: Lisbon, Portugal
- Contact:
We're always available through email, or in Muffs and we frequently peruse the forum to see if anybody needs anything! We also check our PM folder, so let us know if you need any assistance.Triglav wrote:Yeah, I don't know what's going on but it doesn't inspire confidence. I have placed an order and paid for it a month ago. I have received a tracking number last week, but it doesn't seem to be working. Communication is also very sporadic.
EDIT: Tracking number is working now, hoping for the best.
EDIT2: It has arrived and it's awesome.
