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Nw2s:io issue

Posted: Wed Feb 26, 2020 10:13 pm
by batch
Am wondering if anyone knows how to get in contact with nw2s. I have tried their website but getting no response.

Reason is I have an Nw2s:io that suddenly started playing up. Basically the out 5 is always lit and all others flash periodically (every second or less) - this is with nothing plugged in. I have a video but can’t seem to upload it here for some reason. Am guessing something like a cap or IC has blown).

The module is only 8 months old and this started happening out of the blue last night. No change in set up, all other modules functioning great (including 2 other Nw2s modules right beside it). Just turned on the synth and this started.

If anyone has an email or number, would be appreciated as not getting any response from the web form.

Re: Nw2s:io issue

Posted: Sat Feb 29, 2020 5:17 pm
by batch
Update: been in contact with Scott at Nw2s who is taking care of things. He’s been super nice so far.