uTune Expander Plug-in detection issue

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ErnieBall
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uTune Expander Plug-in detection issue

Post by ErnieBall » Sun Mar 22, 2020 12:00 pm

Hi, I have an unusual repsonse similar to the one described with one dual expander attached.

I have HW 18 and Firmware 1.98 loaded and reset to default settings

On channel three I get cv in reading but no output unless I gate/add voltage to the gate input as well

other three channels 1,2 and 4 all behave as expected.

Am I missing something or are you aware of this as a bug.

Many thanks

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tubbutec
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Re: uTune doesn't output Pitch.

Post by tubbutec » Sun Mar 22, 2020 2:50 pm

Hi,

Can you set channel 3 gate input to 'none' in simple config and report your findings? thank you

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ErnieBall
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Re: uTune doesn't output Pitch.

Post by ErnieBall » Sun Mar 22, 2020 3:47 pm

Hi Thanks for that - when gate in set to none on channel 3, cv in behaves like 1,2 and 4 now although they are set to Gate In - Gate

In other words - a voltage plugged in cv in is passed through to cv out without the need to gate the input

Hope that helps

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tubbutec
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Re: uTune Expander Plug-in detection issue

Post by tubbutec » Tue Mar 24, 2020 5:28 am

It looks like there might be an issue with plug-in detection of channel 3.

This might be caused by:

- You need to use a mono-cable. Otherwise plug-in detection does not work. Make sure you are using a mono, not stereo cable
- an actual hardware issue. We have prepared a firmware version that shows the state of the plug-in detection (soon to be a feature). please get in touch via mail and we'll send it to you for debugging.

thank you

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