Doepfer A-190-3 (driver error)

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rossdedo
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Doepfer A-190-3 (driver error)

Post by rossdedo » Fri May 22, 2020 4:52 pm

Hi! Sorry for my bad english. Hope i can describe well my issue...
I purchased the Doepfer A-190-3 (vintage) to sync my modular rig to Ableton Live 10 (using CV Tools Live Pack too).
No problem with my Macbook at all, always the A-190-3 is properly working.
Instead on my Windows workstation the Doepfer A-190-3 does not work suddenly... Initially it worked but now it's stopped. In Windows device manager there is an advice "driver error".... In Ableton the A-190-3 is recognized as "Doepfer Dark Energy II" normally, but now its link is off... I have tried various operations about USB ports, energy saver, cables, ecc, with no success.
Please, does anybody tell me how i can resolve this issue, if possible? Thanks in advance and in all the cases.

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rossdedo
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Re: Doepfer A-190-3 (driver error)

Post by rossdedo » Sat May 23, 2020 6:43 pm

Please, i'm very newbie to eurorack world and of course i do some banal error... Nothing issues about A-190-3? Does anybody know how i can submit this issue to Doepfer? Thanks.

steviet
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Re: Doepfer A-190-3 (driver error)

Post by steviet » Sat May 23, 2020 10:34 pm

http://www.doepfer.de/email_e.htm
software@doepfer.de : technical questions mainly concerning the software/operation of our products except the keyboards (e.g. MAQ16/3, MCV24).
You can get in touch with them here.
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rossdedo
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Re: Doepfer A-190-3 (driver error)

Post by rossdedo » Sun May 24, 2020 6:09 am

steviet wrote:
Sat May 23, 2020 10:34 pm
http://www.doepfer.de/email_e.htm

You can get in touch with them here.
Yes, thank you very much. :tu:

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rossdedo
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Re: Doepfer A-190-3 (driver error)

Post by rossdedo » Tue Jun 02, 2020 3:58 pm

[SOLVED]
Reboot Windows, in the UEFI Setup search "USB configuration", disable XHCI USB or something like this, pratically it disable USB 3.0 capabilities.

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