Buying eurorack @ juno.co.uk ?

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darcmorcel
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Buying eurorack @ juno.co.uk ?

Post by darcmorcel » Thu Mar 03, 2016 7:31 am

Hi there,

Just searching for a little feedback : did some of you already order some eurorack from juno.co.uk ?

Have you been satisfied so far or did you have any issues ?

Thanks !

PS : I think there is no thread for this question already in the forum. In case there is and I didn't find it, please let me know :razz:

ehg
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Post by ehg » Thu Mar 03, 2016 7:42 am

I haven't specifically bought eurorack modules from Juno, but have bought a LOT of vinyl and a decent amount of music equipment from them over the years. I've always found them decently priced and really quick to post stuff. Would definitely recommend them (though the smaller, more modular-focused stores obviously have their own qualities too).
Last edited by ehg on Thu Mar 03, 2016 8:00 am, edited 1 time in total.

magicfish
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Post by magicfish » Thu Mar 03, 2016 7:42 am

I have bought from them twice, firstly a pittsburgh 10.1+ and secondly a audio interface. Both times was local pickup and both times was great service with no problems.

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darcmorcel
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Post by darcmorcel » Thu Mar 03, 2016 7:48 am

Thanks for sharing !

Any thoughts about customer service in case of hardware issues ?

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ben_hex
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Post by ben_hex » Thu Mar 03, 2016 7:52 am

Support your local eurocrack dealer! Matttechmodular, London Modular, Rubadub etc.

In all seriousness though I've had good past experience with Juno but nothing on the modular front to help.
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Post by erstlaub » Thu Mar 03, 2016 7:59 am

I've bought assorted bits and pieces (cables, a microbrute, etc) with no complaint but have always though their Eurorack prices a bit on the steep side (plus I'd always prefer to give Rub a Dub my dollar first anyway).

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richc90
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Post by richc90 » Thu Mar 03, 2016 8:06 am

I bought a couple of things Juno. Shipping took forever, but other than that no problem.

The guys at Rubadub are fantastic: super helpful, friendly, great service.

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darcmorcel
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Post by darcmorcel » Thu Mar 03, 2016 8:06 am

Well, as a matter of fact I'm not in the UK but I'm trying to find the best european option to purchase a Pittsburgh Modular Lifeforms System 201, and it appears that Juno are offering the cheapest price whith shipping at the moment (not available already tho ...).

guestt

Post by guestt » Thu Mar 03, 2016 8:07 am

Juno are absolutey fine, fast postage, never any problems, but they will raise a quizzical eyebrow when you ask them any questions of a technical nature, they're not modular synth experts. I had one call with a guy who could hardly say 'attenuverter' for example, no disrespect intended, just saying how it is for clarity.

Pricing fluctuates, not sure how they work it out, but I've jumped on a couple of bargains as well as hurried away having seen the price!

Maths is £277 at the moment, which is way off, or maybe they are just ahead of the curve re. exchange rates? What has confused me no end is that they had 4 of these in stock a week or so ago and now they are out of stock which means they sold 4 at that price?

http://www.juno.co.uk/products/make-noi ... 557488-01/

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Post by XponentOne » Thu Mar 03, 2016 8:23 am

No they hike prices so that you can call them up and they price drop to make it seem you get a deal - or so im told, have not used them. Did place an order with them once many years ago but it turned out they didnt have the stuff in stock in the end despite being listed online - was weird, didnt offer to sell me anything else instead or anything and I had £3k in my pocket to spend on dj gear, so figured id spend it elsewhere :despair:

guestt

Post by guestt » Thu Mar 03, 2016 8:29 am

XponentOne wrote:No they hike prices so that you can call them up and they price drop to make it seem you get a deal - or so im told,
That may be true, but if you compare prices it's obviously not true on a lot of items, the phone em deal can work out brilliantly!

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Post by hmurdoch » Thu Mar 03, 2016 8:41 am

Always had a good experience buying records from Juno but generally would buy modular from independent shops (and records too, when available).

One think I noticed is that Juno have Clouds much cheaper than I've seen elsewhere - £219.99. Juno pricing seems pretty all over the place.

Adding to DivKid's post - Cymru Beats in Cardiff is another great shop for those in the UK.

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richc90
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Post by richc90 » Thu Mar 03, 2016 9:28 am

darcmorcel wrote:Well, as a matter of fact I'm not in the UK but I'm trying to find the best european option...
In my recent experience: if you catch the exchange rate at a good time, modular prices often work out a bit cheaper from the UK even once shipping to the EU is included. I bought a René from rubadub which worked out €50 cheaper than what I would be looking at from my local shop (Schneiders) even once shipping was included (£12/€15 if i remember). Also, clouds is presently around €25 cheaper at juno than I've seen it here in Germany.

As ever: shop around!

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Post by ZeroTheorem » Thu Mar 03, 2016 9:32 am

I bought 2 modules from Juno in the last month and all has been well, also had far better prices than anywhere else after you do the e-mail best price request.

Can also reccomend absolute music as their customer service has been excellent with me when I have had an issue.

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Post by MossGarden » Thu Mar 03, 2016 10:45 am

Bought a MI Peaks from Juno, ordered late afternoon, was with me the following morning with free delivery. I've had similar experiences with most euro sellers.

I do second DivKid in saying that supporting your most local independent is always good (obvs where you buy your kit from is your decision) but these often small outlets put on great events, give amazing advice and really add to the sense of community in modular. I'm only starting out, but have learnt a great deal from these sorts of places already

:nana:

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Post by djhyperspace » Thu Mar 03, 2016 2:10 pm

Brought about half my rack from them. They have the best prices.... And they will take another few quid off it if you ask. Had an STO from them that went funky. They send me free postage. They had to send it to MN. Got it back in the post a month or so later. No hassle at all.

I do prefer to support a proper synth shop. London modular and the red dog shop in Denmark Street are the best as the guys know eurorack. Fun to talk and get advice from someone who has used lots of module. I've avoided some bad modules because of this. They are synth shops...


Juno is just a shop. A good shop.



P.s math and tempi prices a probably just wrong

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mazzyboy
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Post by mazzyboy » Fri Mar 04, 2016 3:58 am

I've recently bought an MN LXD from them.
Service was good with very fast postage.
Price was a bit steeper than other places (but they were the only place that had it in stock!).

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darcmorcel
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Post by darcmorcel » Fri Mar 04, 2016 5:08 am

Yes, I'd prefer to support a more modular oriented shop : I'll wait a month or two to see if ModularSquare in France (where I live) can list the Lifeforms System or maybe Schneidersladen in Germany from whom I got great service in the past.
But if none of them can provide it in the end, I'll shop @ Juno I think...

Anyway, thanks for all the feedback & advice !
:tu:

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Post by casinoaddict » Fri Mar 04, 2016 5:23 am

Generally pick bits up from London Modular, Rubadub, Schneiders and Thonk. Ordered a couple of modules from Juno though - they've been at a good price and with lightning fast delivery.

Bought records from Juno for more than 15 years and even though they have a bit of a monopoly on some releases, they've always been solid to buy from. Had a problem with a drum machine I bought from them once and they got it fixed for me in super-fast time.

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Post by exportexport » Fri Mar 04, 2016 6:04 am

I live in germany and almost every module on juno is about 50-70 euros less compared to Schneiders. Also there's free shipping on a lot of stuff (dunno if that counts for all EU countries). That's nice if you want to buy a more expensive module like the MN DPO. They even seem to have more than 10 MI Clouds:
Image

On the other hand you pay 30 euros more for especially a MI Peaks. But still.. looks ok to me and i think i will order something.[/img]

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Post by richc90 » Fri Mar 04, 2016 6:18 am

exportexport wrote:I live in germany and almost every module on juno is about 50-70 euros less compared to Schneiders. Also there's free shipping on a lot of stuff (dunno if that counts for all EU countries).
I know it looks like that, but bear in mind the prices in €s are based on an estimate on the exchange rate from £s. In recent experience, the actual price you get charged by (e.g.) paypal is somewhat higher than the price listed on juno. It can still work out cheaper than local options though, as I said before, but it's maybe not as transparent as it seems from their website.

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Post by exportexport » Fri Mar 04, 2016 6:24 am

I can't see how the price would alter as you can specifically choose which currency you want to pay in.

The price is in Euros and specifies free Shipping. I would then pay with a Euro card so no exchange conversion would need to happen for this order to happen.

Has anyone else had the same concerns and can shed some light?

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Gilo
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Post by Gilo » Fri Mar 04, 2016 7:20 am

whats the deal with the phone them up and ask for it cheaper thing? do you literally ask for it cheaper or do you need to demonstrate that its cheaper elsewhere- and they reduce it in line with other stores? if so then wouldn't it just be more sensible to just by it from the other stores in the first place...

I've actually lived around the corner from them for about 15 years and never been in :ripbanana:

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Post by richc90 » Fri Mar 04, 2016 9:00 am

exportexport wrote:I can't see how the price would alter as you can specifically choose which currency you want to pay in.
It all depends what Juno is basing the € price on, i.e. what they are using to determine the exchange rate. And it's familiar that there is a difference between what you get quoted as "the exchange rate" when you google it and (for example) the price you are offered at a currency exchange.

The prices in €s listed on juno fluctuate from day to day, since they are based on the exchange rate: when the £ fell quite a lot the other week because of Brexit fears, the € prices on Juno changed alot even over one day. It's not like the juno guys are updating their website every few minutes: they just give you a quote and it depends how they are computing that.

Really, you are always paying in £s. Suppose you pay via Paypal. Then Juno tells paypal the price in £s and then paypal convert that to €s based on their own exchange rates.

At least, that's how I understand and what would explain why I ended up paying a few €s more than the price listed on the juno site.

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Post by lud » Fri Mar 04, 2016 9:31 am

Prefer using the modular shops but Juno will always wallop a load off their advertised prices and have a generous return policy to boot.

Great service but a soulless enterprise (guys working there seem alright though)

Support your local instead if the price is right!!

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