Customer service props

Digital Audio Electronics - discussion & support.

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CountZero
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Customer service props

Post by CountZero » Thu Nov 24, 2016 3:58 am

In the last year or so I've had need to contact Harvestman for repair/support issues three times. Once for me attaching a power cable to an expansion header, second to inquire about getting MkII knobs for my MkI stuff, and lastly an improperly functioning module.

In each case I'm happy to report Harvestman came through with flying colors. I could not be happier with the way they handled everything and would not hesitate to contact them if I had future issues/questions.

That's all, thanks for reading!

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Chartreuse-J
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Post by Chartreuse-J » Thu Dec 01, 2016 5:36 pm

Yeah the governor is awesome about getting CR stuff done.

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Post by coolshirtdotjpg » Sat Dec 10, 2016 7:38 pm

I had a great experience as well when I sent my PH mk2 back for repair.
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infradead
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Post by infradead » Sat Dec 10, 2016 8:24 pm

i have nothing but complaints.

i need to get new firmware for my HD mk2 but they bought a new house and now its a bit longer drive. why couldn't they move closer to me?!?!?!
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Post by guestt » Sun Dec 11, 2016 9:49 am

The house move did interrupt service there for a while... but likewise, always came through and with a generous spirit too!!

Not had call to require assistance again since but good to know it's back on form!

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