Hi Elmegil,elmegil wrote:I assume they are going through the list top to bottom, and that they are going to take a few days to get it all out?
All of which is fine, but I'm still worried I may have deleted something important.
Your reasoning is entirely correct and you didn't miss anything, but BPost messed up things due to a one week-long strike. Some days their administration department is not available, other days the distribution is not working, and now they have a huge backlog. 90% of all staff are involved, so you can imagine what kind of disorder it is. But according to the latest news, they have reached an agreement and from Monday all services should be restarted. My apologies, this is completely out of my control.
Where are we now:
- All parcels for the United States, Canada and other countries outside the European Economic Community are prepared, labeled, provided with customs documents and delivered in the local sorting center.
- The packages have not been scanned for further processing, I hoped this would be done today, but unfortunately this did not happen. Presumably this will happen on Monday or Tuesday, this according to the incurred backlog.
- As soon as the packages are processed I'll receive the tracking information for each individual parcel. Once as I have this information, I will forward it to you.
So I would like to ask you on behalf of BPost to be patient for a moment.
Once again my apologies...