FH-2 Constant Problems

Discussion and support for Expert Sleepers' Silent Way software and hardware.

Moderators: Kent, os

Post Reply
User avatar
witchbutter
Wiggling with Experience
Posts: 282
Joined: Thu Nov 10, 2016 12:20 am
Location: PDX
Contact:

FH-2 Constant Problems

Post by witchbutter » Wed Jul 31, 2019 11:07 pm

I have an FH-2 I've been trying to use with a Macbook Pro Late 2016 with 10.14. I can hook a thunderbolt cable to it and maybe one times in ten the C mode will start. Almost all the time it simply never connects. I've tried lots of different cables including USB-C, Thunderbolt, Powered and unpowered USB hubs with a USB-A to C cable and most of the time I simply can't use the device.

When I occasionally get the connection to work I also have problems with configuration tool. The settings are always erased on a power cycle and I always have to check all the boxes and resend. I've tried saving as presets, but somehow the presets only load on the left outputs 1-4. Sometimes I have to send the config 2-3 times before it works.

Do I just have a bad unit?

User avatar
manglepup
Learning to Wiggle
Posts: 22
Joined: Sat Feb 04, 2017 4:07 am

Post by manglepup » Fri Aug 02, 2019 9:32 pm

Just to be sure, are you using the config tool that you can download?

I had similar problems before with the web based tool (using chrome on my surface pro 4), where I had to send changes multiple times; and request the config multiple times to get it to work... Ever since switching to the stand-alone tool it's perfect.

User avatar
witchbutter
Wiggling with Experience
Posts: 282
Joined: Thu Nov 10, 2016 12:20 am
Location: PDX
Contact:

Post by witchbutter » Mon Aug 05, 2019 4:17 pm

It’s the downloaded tool with the latest firmware

User avatar
os
Super Deluxe Wiggler
Posts: 13323
Joined: Tue Jun 30, 2009 6:55 am
Location: UK
Contact:

Post by os » Tue Aug 13, 2019 6:34 am

Sounds like you might be saving a Preset when you mean to save a Configuration.

Post Reply

Return to “Expert Sleepers”